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Specialized Engineering Support

Roast & Roll Engineering & Supply.

Specialist repair, installation, and maintenance for professional coffee equipment across London. We keep your business running while you focus on the brew.

The technical partner for London's finest cafés and restaurants

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Expert Repairs

Common Issues We Solve

We diagnose and fix the root cause of your machine's problems to keep your business running smoothly.

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Machine Not Heating

Heating element failures or faulty sensors causing inconsistent water temperatures.

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Low Pressure

Worn pumps or hydraulic leaks leading to weak crema and poor extraction.

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Water Leaks

Hardened group gaskets or valve failures causing messy and persistent water leaks.

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Scale Build-Up

Mineral accumulation restricting flow and damaging internal copper components.

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Grinder Issues

Burr misalignment or motor fatigue leading to uneven coffee particle distribution.

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Electrical Faults

Logic board errors or solenoid failures causing total equipment breakdowns.

Specialist Care

Our Services

Comprehensive support for professional coffee equipment and businesses.

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Service 01

Machine Installation & Setup

Expert deployment of your coffee machine, including water filtration and staff training.

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Service 02

Coffee Machine Repairs

Fast on-site diagnosis and repair using original parts to get your business back on track.

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Service 03

Preventive Maintenance

Scheduled maintenance plans designed to prevent breakdowns and extend machine life.

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Service 04

Cleaning & Descaling

Professional descaling and deep cleaning to maintain coffee flavor and boiler health.

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Service 05

Calibration & Optimization

Fine-tuning of pressure, temperature and dose settings for consistent coffee quality.

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Emergency

Urgent Breakdown Support

Priority emergency service for machine failures during your busiest hours.

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Expert Support

Built for Busy Coffee Businesses

We support businesses that depend on reliable coffee equipment every day.

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flatware Fine Dining
apartment HQ Offices
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Specialty Coffee
Service Focused Roast & Roll Based Support
Business Solutions

Complete Coffee Equipment Solutions for Growing Businesses

From new site openings to ongoing technical support, Roast & Roll helps cafés, restaurants, offices and hospitality teams build reliable coffee operations around the right equipment, setup and maintenance plan.

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New Café & Site Openings

Technical support for new coffee setups, machine installation, water filtration, workflow planning and launch-ready calibration.

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Equipment Supply Guidance

Advice on suitable commercial machines, grinders and support requirements based on your space, volume and service goals.

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Installation & Commissioning

Professional setup, pressure checks, temperature calibration and final testing before your team starts serving.

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Maintenance Plans

Preventive service schedules designed to reduce downtime, extend equipment life and keep coffee quality consistent.

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Performance Optimisation

Fine-tuning for pressure, temperature, grinder alignment and workflow efficiency across busy service environments.

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Ongoing Technical Support

A reliable technical partner for breakdowns, repairs, upgrades and operational support as your business grows.

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Built for cafés, restaurants, offices, hotels and hospitality groups.

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How We Work

Our Service Process

A clear and professional approach to every technical visit.

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Tell Us the Issue

Let us know what's wrong or what service you need.

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On-Site Diagnosis

We visit your premises to inspect and test the machine.

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Repair or Setup

We fix the fault or install your equipment on the spot.

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Final Testing

We test the extraction and settings before signing off.

Asset Performance

Minimise Downtime. Maximise Machine Life.

Our maintenance protocols are designed to catch technical faults before they impact your service, ensuring consistency in every cup.

  • Boiler inspection
  • Pressure check
  • Group head cleaning
  • Descaling
  • Grinder calibration
  • Water quality check
  • Safety check
  • Performance optimization
Social Proof

Industry Verdict

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"The diagnostic precision Roast & Roll brings to our café is unmatched. They don't just fix problems; they optimize our entire setup."

James Miller

Head of Coffee, Peckham

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"Since partnering with them for preventive maintenance, our downtime has dropped to zero. Essential for any high-volume restaurant."

Sarah Chen

Operations Manager, Soho

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"Technical excellence combined with a commercial understanding. They fixed a pressure issue three other firms couldn't diagnose."

David Thompson

Workspace Director, Shoreditch

Help Center

Frequent Questions

What types of coffee machines do you service? expand_more
We service a wide range of commercial espresso machines and grinders, including top brands like La Marzocco, Victoria Arduino, Nuova Simonelli, Mazzer, and Mahlkönig.
Do you offer urgent repairs? expand_more
Yes, we prioritize urgent breakdowns. For the fastest response, we recommend calling or messaging us directly via WhatsApp to discuss your issue.
Can you install and set up a new machine? expand_more
Absolutely. We provide professional installation services, including water filtration setup and initial calibration, to ensure your machine is ready for service from day one.
What areas do you cover? expand_more
We primarily cover Greater London and the surrounding areas. If your business is located elsewhere, please contact us to see if we can assist.
Get in Touch

Request a Service

Our engineering team is on standby. Enquiries are typically reviewed within 60 minutes during business hours.

Service Line

+44 7497 458482

Service Hub

London & South East UK

Request a Quote

Provide your details for a technical estimate.

Expert Performance

Need Your Coffee Machine Repaired, Installed or Maintained?

Book a technical visit and keep your business serving great coffee with less downtime.

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